Privacy Policy

1. Data Controller

The data controller responsible for your personal information is:

2. Information We Collect

We may collect and process the following categories of personal data:

• Contact details — such as your name, email address, telephone number, company name, and business address when you submit an enquiry or communicate with us.
• Correspondence data — including the content of messages, order requests, and any attachments you send to us.
• Technical data — such as your IP address, browser type, device information, operating system, and general location derived from IP data.
• Usage data — including pages visited, time spent on the website, referral source, and interaction with site features.
• Cookie data — information stored through cookies and similar technologies as described in Section 5 of this policy.

We do not intentionally collect sensitive personal data unless you voluntarily provide it and we have a lawful basis to process it.

3. How We Use Your Information

We use personal data for the following purposes:

• To respond to wholesale enquiries, product requests, and general business correspondence.
• To process and manage orders, deliveries, and account-related communications with trade clients.
• To operate, maintain, and improve our website and its functionality.
• To analyse website traffic and understand how visitors use our online platform.
• To comply with legal obligations, regulatory requirements, and lawful requests from authorities.
• To protect our business, website, and users against fraud, misuse, or security incidents.

4. Legal Basis for Processing

Under applicable data protection law, including the General Data Protection Regulation (GDPR), we process personal data on the following bases:

• Contractual necessity — where processing is required to respond to your requests or fulfil a business relationship with you.
• Legitimate interests — such as operating our website, improving our services, and communicating with prospective wholesale clients, provided your rights do not override these interests.
• Consent — where you have given clear permission, for example when accepting non-essential cookies through our cookie banner.
• Legal obligation — where we must retain or disclose data to comply with applicable laws in Spain and the European Union.

5. Cookies and Similar Technologies

Our website uses cookies to ensure proper functionality, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies — required for core website functionality and security. These cannot be disabled through our site controls.
• Preference cookies — used to remember choices you make, such as your cookie consent selection.
• Analytics cookies — help us understand visitor behaviour and improve the website experience. These are only activated if you accept cookies through our banner.

You can manage cookie preferences through the banner displayed on your first visit, or by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect website performance.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

• With trusted service providers who assist us in hosting the website, managing communications, or providing technical support — strictly for the purposes outlined in this policy.
• With logistics and delivery partners when necessary to fulfil wholesale orders you have placed with us.
• When required by law, court order, or governmental authority in Spain or the European Union.
• To protect the rights, property, or safety of MARKETINGAN S.L., our clients, or others.

All third parties processing data on our behalf are required to handle your information securely and in accordance with applicable data protection standards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Enquiry and correspondence data is typically retained for the duration of our business relationship and for a reasonable period thereafter. Technical and analytics data is retained in aggregated or anonymised form where possible.

When data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting environments, access controls, and regular review of our data handling practices.

While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to contact us directly if you have concerns about the security of your data.

9. International Data Transfers

Your data is primarily processed within Spain and the European Economic Area (EEA). If we transfer personal data to service providers located outside the EEA, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your information in line with GDPR requirements.

10. Your Rights

Under GDPR and applicable Spanish data protection law, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data where there is no compelling reason for continued processing.
• Right to restrict processing — to request limitation of how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used format where applicable.
• Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 1. We will respond within the timeframe required by applicable law.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) if you believe your data protection rights have been violated.

11. Third-Party Links

Our website may contain links to external websites, such as mapping services or resources related to our wholesale operations. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updated version will be published on this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: